The Royal Cancun All Suites Resort

Family of four, two 9 year olds. Stayed for a week in March 2024. We like this resort. Here are some things that make it different than the typical Cancun resort that we liked:   We rented a 3 room suite (two bedrooms and living room, with kitchen) for the price of a single room at other places. For families, this is a key feature. It is smaller scale and much more chill. Lots of children. Retirees. Few to no 20-30 year old adult friend groups looking to party. Spanish colonial inspired architecture. White walls, red roof, open hallways (sorta like loggia) gardens and courtyards, tile floors. Lush vegetation in these interior courtyards and gardens. This is the part of the hotel we like the best. We like to be around plants and flowers, and do not like glass and concrete hotels. Beach is north-facing, not east-facing like most hotels. The beach is **much** smaller and the water much shallower and no waves. When the east facing beaches are closed for high surf, you can comfortably let a toddler play on this beach. Make sure you get a room facing inward or towards the water, not opening to Av. Kukulkan - the very busy and noisy main road.

The room is very convenient. Two separate bedrooms plus a murphy bed in the living room. Also a nice kitchen which came stocked with bottled water and drinks and coffee for the mornings. I also appreciated that they had a great "on boarding" experience -- someone took the time to show us around the resort, explain all tour and food options, and help us get situated.

The resort was smaller compared to the resorts in the hotel zone. However, it also provided a very wholesome family atmosphere. The kids loved the intimate setting it had to offer. The staff were very helpful and friendly. Our concierge, Carlos, made sure that all our needs during our stay were met. Pedro, the bartender, at the pool bar was very friendly and provided the best mixed drinks the place had to offer.

The Royal Cancun Resort is located approx 35min from airport. Traffic is horrible as expected. Our stay: Overall it was okay for a week... The rooms, housekeeping, staff: Rooms are extremely clean and spacious. Two balconies, one with a seating area. The beds were very comfortable and the bathroom has soft fluffy towels. The villa is very large and had 2 bedrooms, so their great for couples or families. Full kitchen, two bedroom and a pull out bed. Large screen TVs on living room and master bedroom. If you get a street side room, you will hear loud music and traffic. Restaurant: The food is just okay, beware of birds that steal food and sugar off the tables, SMH. If you don't have the all inclusive package, the food portions are small. A side order was served in a condiment cup. We had breakfast package with our room only. Food was very expensive for Mexico of course. Customer Service: The front desk was very professional, friendly, and helpful. The hotel does have a very nice grocery-market store for their guests, which was great if you wanted some evening snacks or drinks. Beach, grounds & seating area: Beautiful grounds, well maintained, lot of seating areas, swim up bar, beach was okay- sea weed in water. Nice clean pools. If you walk down away from beach the it's gets abit better for swimming. There is a grocery store and more reasonably priced food outside of hotel, walking distance. Bus stop is across the street depending on your direction you wanna travel, they are cheap and get you pretty much go to the best beaches, shopping and restaurants. Visit their partner hotels, The Royal Sands and Royal Islander, free shuttle

I liked that it wasn’t huge. And the dock into the ocean was a huge hit with my family! I would def come her again!